The phone number for Securus Technologies is (800) 844-6591.

What is Securu's phone number?

Securus Technologies is a provider of communication and information management solutions for the correction and law enforcement industries. They offer a variety of products and services, including phone systems for inmates to use to communicate with family and friends, as well as video visitation, email, and messaging systems. Securus phone is one of their products, it is a phone service that allows inmates to make and receive phone calls while they are in correctional facilities.

How do I speak to someone on Securu's phone number?

To speak with someone at Securus Technologies, you can call their customer service line at (800) 844-6591. The hours of operation for their customer service line are Monday through Friday from 8:00 AM to 8:00 PM EST. You can also reach out to Securus Technologies via email or through their website's contact form. Additionally, if you are trying to contact an inmate in a correctional facility that uses Securus' phone services, you can locate the facility's phone number on the Securus website and call the facility directly to speak with the inmate.

 

How do I set up my Securus phone number?

Setting up a Securus phone for an inmate will typically involve the following steps:

  1. Contact the correctional facility where the inmate is to confirm that they use Securus Technologies for their phone services.
  2. Obtain the inmate's booking number or state identification number.
  3. Visit the Securus Technologies website and register for an account.
  4. Follow the prompts to add the inmate to your account and set up the phone number(s) that you want to be able to call the inmate.
  5. Provide the facility with your registered phone number so that the inmate can call you.
  6. After setting up your account, you can add funds to the inmate's account to cover their phone bills.

 

 

What are Securu's call rates?

 

Securus Technologies sets the call rates for their phone services, and the rates depend on the facility or institution where the inmate is held. Typically, the call rates include a connection fee, which is charged per call, as well as a per-minute rate for the duration of the call. The rates also vary depending on the type of call, such as a local or long-distance call.

. Additionally, you can check Securus Technologies' website, or call their customer service line to get an estimate for the call rates for a specific facility.

It is important to note that some facilities may have additional charges such as additional fees for adding money to an inmate's phone account, and it is best to check with the facility or institution directly to confirm any additional charges.

 

Why is my phone not accepting jail calls?

 

There could be several reasons why your phone is not accepting jail calls. Some possible reasons include:

  • The prison or Securus Technologies do not have your phone number on file.
  • Securus Technologies or the prison have blacklisted your phone number.
  • There is a problem with your phone service provider or the phone line.
  • There is an issue with your account with the correctional facility or Securus Technologies.
  • The correctional facility has implemented a call restriction policy.
  • Your phone is programmed to reject calls from particular area codes or from unknown callers.

It is best to check with the correctional facility or Securus Technologies directly to determine the specific reason why your phone is not accepting jail calls, as well as to see if there is a solution or a way to fix the issue. If the issue is related to your phone service provider or phone line, you should contact them for assistance.

 

How long does it take for Securu's phone number to approve by you?

 

The amount of time it takes for Securus Technologies to approve an account registration varies, but it is typically a quick process. Once you submit your registration and provide the necessary information, Securus Technologies will review your account and approve it if everything is in order.

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It's also worth noting that, in some cases, Securus Technologies may require additional information or documentation to verify your identity or the inmate's information before approving the account. In this case, it a bit longer for the account to be approved.

 

How does Securus app work?

 

Securus Technologies offers an app that allows users to stay connected with inmates in correctional facilities using their mobile devices. The app, called Securus Mobile, provides a variety of features, such as:

  • Video Visitation: Allows users to conduct video visits with inmates using their mobile devices.
  • Inmate Calling: Allows users to place and receive calls with inmates using their mobile devices.
  • Email and Messaging: Allows users to send and receive emails and messages with inmates.
  • Inmate Account Management: Allows users to deposit money into an inmate's account, view account balances, and view call history.

To use the Securus Mobile app, users will need to download it from the App Store or Google Play, and then create an account with Securus Technologies. Once the account creates, users can add the inmate or inmates they wish to communicate with, and use the app's features to stay connected with them.

 

what is a Securus account?

A Securus account is an account that is created through Securus Technologies, which is a provider of communication and information management solutions for the correction and law enforcement industries. Securus account allows users to access a variety of products and services provided by Securus Technologies, such as phone systems for inmates to use to communicate with family and friends, video visitation, email, and messaging systems, and inmate account management.

Creating a Securus account typically involves registering on the Securus Technologies website, providing personal information such as name, address, and phone number, and following the prompts to set up the account. Once an account creates, users can deposit money into an inmate's account, view account balances, and view call history. Users can also use the Securus Mobile app to conduct video visits, place and receive calls, and send and receive emails and messages with inmates.

 

 

Can Securus block my number?

 

Yes, Securus Technologies can block phone numbers from being able to call or receive calls from inmates in correctional facilities that use their services. In addition to video visits, inmate phoning, and inmate account management, this service is accessible through the Securus Mobile app.

It is best to check with the correctional facility or Securus Technologies directly to determine the specific reason why your phone number is blocked, as well as to see if there is a solution or a way to unblock the number. If you believe that your number was blocked in error, you can contact Securus Technologies' customer service line or their support email to inquire about it.

 

Does Securus work on iPhone?

 

Yes, Securus Technologies offers an app that is compatible with iPhone devices, called Securus Mobile. The app allows users to stay connected with inmates in correctional facilities using their mobile devices by providing a variety of features such as video visitation, inmate calling, email and messaging, and inmate account management.

To use the Securus Mobile app on an iPhone, users will need to download it from the App Store, and then create an account with Securus Technologies. Once the account is created, users can add the inmate or inmates they wish to communicate with, and use the app's features to stay connected with them. As with the phone setup, the process may vary depending on the facility or institution where the inmate is held, and it is best to check with the facility or institution directly to confirm the process and any requirements.

 

can you text Securus?

Yes, Securus Technologies offers a messaging feature that allows users to send and receive text messages with inmates in correctional facilities that use their services. In addition to video visits, inmate phoning, and inmate account management, this service is accessible through the Securus Mobile app.

To use the messaging feature, users will need to have an account with Securus Technologies, and the inmate they wish to communicate with must also have an account. Users can send and receive text messages with the inmate after setting up their accounts in the Securus Mobile app's messaging feature.

It is important to note that the messaging feature may not be available at all facilities, and it is best to check with the facility or institution directly to confirm if this feature is available, and any requirements or regulations that might be in place.

 

Does Securus work internationally?

Securus Technologies primarily provides its services to correctional facilities and institutions located in the United States and Canada, therefore it's likely that it would not work internationally. However, it's best to check with Securus Technologies directly to confirm whether their services are available in the specific country you are trying to reach an inmate from.

Additionally, international calls can be more expensive than domestic calls and the call rates may be different. It is important to check with the facility or institution where the inmate is held to confirm the specific call rates for Securus Technologies for international calls and if there are any additional charges for making international calls.

 

Does Securus send mail?

 

Securus Technologies does not directly handle the sending or receiving of mail for inmates. However, they do offer an email service that allows users to send and receive messages with inmates through a secure email system. This service is typical access via the Securus Mobile app or the Securus website.

It is important to note that, while Securus Technologies directly handle mail, most correctional facilities have their mail system and policies, and mail is sent to an inmate directly to the facility. Inmates will be able to receive mail such as letters, photos, and small packages as long as they comply with the facility's regulations and policies. You may want to check the specific facility's website or contact them directly for more information on their mail policies.

 

Can you unblock a mobile phone number?

 

A mobile phone number blocked by Securus Technologies can be unblocked, but the procedure will depend on the reason the number was initially prohibited. If the number blocks because of a violation of the facility's policies or for making harassing or threatening calls, the number be unblocking.

If the number Locke accidentally or for an unclear reason, you can contact Securus Technologies' customer care line or their support email to inquire about unblocking the number. They will be able to check the specific reason for the block and take appropriate action. You may also want to check with the facility where the inmate is as they block the number as well.

It is also possible that the number blocks by your phone service provider, in that case, you may want to contact them for assistance.

Is Securus real?

 

Yes, Securus Technologies is a real company. It is a provider of communication and information management solutions for the correction and law enforcement industries.  They are based in the United States, and primarily serve correctional facilities and institutions located in the United States and Canada. They have been in business for over 30 years and have a website and customer service line available to provide information and assistance to their customers

 

conclusion

In conclusion, Securus Technologies is a provider of communication and information management solutions for the correction and law enforcement industries, mainly focused in the United States and Canada. They offer a variety of products and services such as phone systems for inmates to use to communicate with family and friends, video visitation, email, messaging systems, and inmate account management. Securus phone number. Securus Mobile app is also available for iPhone devices and it allows users to stay connected with inmates in correctional facilities using their mobile devices by providing a variety of features such as video visitation, inmate calling, email and messaging, and inmate account management.